The problem was discovered after the establishment received multiple consumer complaints, five of which involved injuries. The Hillshire Brands Company conducted an investigation and determined that the wooden sticks entered the production process prior to product battering. FSIS has received no additional reports of injury from consumption of these products. Anyone concerned about an injury should contact a healthcare provider.
FSIS is concerned that some products may be in consumers’ refrigerators and freezers, along with school and institution refrigerators and freezers. Consumers, schools, and institutions who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.
FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls.
Consumers with questions about the recall can contact Christina Self, The Hillshire Brands Company Associate Director of Customer Care, at 888-747-7611. Members of the media with questions about the recall can contact MaKenzie Taylor, The Hillshire Brands Company Communications Manager, at 810-391-6680.
Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to MPHotline@usda.gov. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/.
Company Information
The Hillshire Brands Company
Haltom City, TX
Establishment ID
M582+P894
Processing Category
Fully Cooked – Not Shelf Stable